Account & Data Deletion Request

App: GrowHabit | Effective Date: May 19, 2026 | Last Modified: November 3, 2026

GrowHabit users may request deletion of their account and the personal data held by the Company at any time. You can submit a deletion request through the web form below, or through the in-app [My Profile] > [Delete Account] menu.

1. How to Request Deletion

In-app: Open the GrowHabit app and go to [My Profile] > [Delete Account] to delete your account directly.
Trial accounts (using the app without signing in): A trial account has no email or other information we can use to verify you, so it can't be deleted through the web form. During the trial (3 days after sign-up), you can delete it in the app from [My Profile] > [Delete Account]. After the trial ends, you can delete it right away from [Delete trial account] on the trial-ended screen that appears when you open the app. If a trial account isn't switched to a full account within 30 days after the trial ends, it's deleted automatically, along with all its data.
Web: If you have uninstalled the app or cannot access it, please complete the request form at the bottom of this page.

2. Data Deleted and Data Retained

Data that is deleted

Account information (email address, nickname, etc.)
Habit data and performance records, in-app activity records
In-app currency such as Seeds, and any items you own
Push notification tokens, advertising identifier linkage information
Information created while using the Service, such as diaries, Grower type quiz results, ranking records and titles
Your subscriber record held by our subscription management provider (RevenueCat), which the Company asks it to delete
Other personal information held by the Company

Information in electronic file form is securely deleted in a manner that prevents recovery. When you delete your account, your Seeds and owned items are also permanently destroyed, and the deleted account, Seeds, and items cannot be recovered under any circumstances.

Data that is retained

Information that the Company is legally required to retain is kept separately from other information for the required period even after your account is deleted, and then destroyed. This covers payment transaction records for in-app purchases (account identifier, store transaction identifier, product, date and time, amount, etc.; 5 years) and inquiries classified as refund or payment disputes (3 years after they are resolved). Payment transaction records do not include your name or email address. Payment records kept by Apple and Google follow their own policies. For the specific retained items and periods, please refer to Article 3 of the Privacy Policy.

Processing time

Deletion requests are processed without delay. For web requests, tap [Confirm deletion] in the confirmation email sent to your sign-up address, then press [Delete my account] on the page that opens, and your account is deleted right away. The confirmation email is valid for 7 days; if you don't confirm within 7 days, nothing is deleted and the request expires, and you can submit a new one.

For subscribers — Account deletion (withdrawal) is available at any time regardless of subscription status. However, deleting your account does not automatically cancel your App Store or Google Play subscription. To avoid further charges, please cancel your subscription through the store where you purchased it before requesting deletion.

3. Web Deletion Request Form

Submitting the form below registers a request to delete your account and all associated data. For identity verification, please enter the exact email address you used to sign up for GrowHabit.

The email address you enter in the web request form is sent to the Company's server (Supabase, Inc.) and is used only to find your account and send the confirmation email. Request records are deleted after 30 days. For details, see Articles 6 and 7 of the Privacy Policy.

How deletion works

Enter the email address you used to sign up for GrowHabit in the form below and submit it.
Within a few minutes, a confirmation email is sent to that address automatically (from [email protected]).
Tap [Confirm deletion] in the email, then press [Delete my account] on the page that opens. Deletion only goes ahead after you press it. Please do so within 7 days; after that, you'll need to submit a new request.
Once deletion is done, we'll email you a confirmation.

The email is sent only if an account matches the sign-up email. If nothing arrives, double-check the email address you entered.
Can't find the email? Check your spam and promotions folders. Adding [email protected] to your contacts can help.
If you signed in with Apple and used "Hide My Email," your sign-up email may be an @privaterelay.appleid.com address. Enter the address shown in the app under [My Profile] (emails sent to it are forwarded to your Apple ID email).
If you signed in with Apple, after deletion please remove GrowHabit yourself in iPhone Settings > your Apple Account > Sign-In & Security > Sign in with Apple (the deletion-complete page will remind you).

Contact

For inquiries regarding the processing of deletion requests, please contact us below.

Email: [email protected]
Operator: For All People Corps

If you are unable to use the form above, you may instead email your registered email address and your deletion request to the address above, and it will be processed in the same manner.